FAQs

  1. How do I place an order? To place an order, simply browse our collection and add items to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information, and confirm your order.

  2. Do you offer free shipping? Yes! We offer free shipping on orders over a certain amount. Please check our shipping policy page for more details.

  3. How long will it take for my order to arrive? We typically ship orders within 1 to 2 business days. Shipping times vary depending on your location and shipping method selected at checkout. Please check our shipping policy page for estimated delivery times.

  4. Can I return or exchange items? Yes, we accept returns and exchanges within a certain timeframe. Please check our returns policy page for more information.

  5. How can I contact customer service? You can contact our customer service team by emailing us at info@liorelash.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24-48 hours.

  6. Do you offer wholesale pricing? Yes, we offer wholesale pricing for businesses interested in carrying our products. Please contact us at info@liorelash.com for more information.

  7. Are your products safe for pets? Yes, we prioritize the safety and well-being of pets in all of our product offerings. We carefully select high-quality, non-toxic materials for our products and only work with trusted suppliers.